Privacy Policy
Effective Date: September 4, 2026
1. Introduction
Prestige Windows & Doors (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, submit a request for information or a quote, or otherwise interact with us.
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Prestige Windows & Doors
8232 Commerce Way
Miami Lakes, FL 33016
Phone: (866) 553-1926
2. Information We Collect
a. Information You Provide to Us
We may collect information that you voluntarily provide to us, including:
- Contact information, such as your name, email address, phone number, and physical address.
- Quote requests or service inquiries, including project details, product interests, appointment information, and messages.
- Communication preferences, including whether you choose to opt in to receive text messages.
- Payment information, when applicable, through secure third-party payment processors.
3. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide, manage, and improve our services.
- To respond to inquiries, quote requests, service requests, and customer support needs.
- To communicate with you regarding appointments, projects, products, services, or your account.
- To send Customer Care text messages when you have expressly opted in to receive SMS communications.
- To improve and personalize your website experience.
- To send marketing or promotional communications where permitted and when you have opted in, where required.
- To maintain internal business records.
- To comply with legal obligations, applicable laws, regulations, or legal processes.
- To protect our rights, property, customers, and business operations.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with third parties in limited circumstances, including:
- Service Providers: Companies that assist us with website hosting, customer relationship management, communications, payment processing, analytics, call center services, scheduling, and other business operations.
- Legal Obligations: When disclosure is required by law, regulation, subpoena, court order, or other legal process.
- Business Transfers: In connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.
We do not share SMS opt-in information or text messaging consent with third parties or affiliates for marketing or promotional purposes.
5. SMS/Text Messaging Privacy
If you opt in to receive text messages from Prestige Windows & Doors, we may use the mobile phone number you provide to send Customer Care messages related to your inquiry, appointment, service, project, or account.
Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchase.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide and support the messaging service.
6. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Opt out of certain marketing communications.
- Limit certain uses or disclosures of your personal information where applicable.
To exercise any applicable rights, please contact us at (866) 553-1926 or through the contact form on our website.
7. Security Measures
We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, use, alteration, disclosure, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, policies, security, or content of third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, or legal requirements.
When we make changes, we will revise the Effective Date at the top of this Privacy Policy. Where appropriate, we may provide additional notice of material changes.
11. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or the way we handle your information, please contact us:
Prestige Windows & Doors
8232 Commerce Way
Miami Lakes, FL 33016
Phone: (866) 553-1926